- Items to be returned must be reported within 30 days of delivery.
- Proof of purchase (order number or invoice) is required to obtain a refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3-5 days.
Please contact us at firstname.lastname@example.org if you believe there is an error with your return and or refund.
To return your product, you should mail your product to:
P.O. Box 277
Middlefield CT, 06455
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Note: If you are shipping an item valued at over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot ensure that we will receive your returned item without tracking.